# Ubook X i5-10210Y Hi Pen 6 Stylus not working (solved) **URL:** \ **Category:** UBook X\ **Created:** [February 14, 2024, 7:41pm UTC](https://forum.chuwi.com/t/ubook-x-i5-10210y-hi-pen-6-stylus-not-working-solved/43317 "2024-02-14T19:41:02Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![tezwyn](https://avatars.discourse-cdn.com/v4/letter/t/8e7dd6/32.png) [@tezwyn](https://forum.chuwi.com/u/tezwyn)\ **Post date:** [February 14, 2024, 7:41pm UTC](https://forum.chuwi.com/t/ubook-x-i5-10210y-hi-pen-6-stylus-not-working-solved/43317/1 "2024-02-14T19:41:02Z")
Purchased through Aliexpress. Serial No: YUbokXCW3H240101175 HELP! I have FIVE Chuwi UBook tablets and use them for my business and have always been very happy with the product. Recently (two weeks ago) purchased a UBook X thinking that it would improve my productivity and online tutoring as the previous Ubook was a bit laggy running OneNote. In addition to the tablet I also purchased the “new and improved” HiPen 8. **Very much to my disappointment** the UBook is not fit for my purpose as the new pen appears to work in a different manner from the previous HiPen 6. The only way I can use OneNote is to enable the “draw with touch” function which is far from perfect. The tablet then recognises my palm and I cannot use OneNote to it full functionality and there are random sketching over the document. I cannot use the HiPen 6 or other compatabale devices that I have been using for all my other Chuwi tablets. I have read other threads about other users that have also had this problem - why has Chuwi decided to produce an inferior product compared to their older models? Is there a device driver I have to install to enable the 4026 Pressure stylus pen such as the HiPen 6? Need help ASAP otherwise I will have to return the tablet. Thanks in advance to any help that solves this issue! ---
**Author:** ![Krane](https://avatars.discourse-cdn.com/v4/letter/k/50afbb/32.png) [@Krane](https://forum.chuwi.com/u/Krane)\ **Post date:** [February 16, 2024, 8:55pm UTC](https://forum.chuwi.com/t/ubook-x-i5-10210y-hi-pen-6-stylus-not-working-solved/43317/2 "2024-02-16T20:55:03Z")
Same here. Yours is 12GB ram, 512GB storage? Not sure if it is as simple as driver issue or they totally change the screen type. ---
**Author:** ![alexcray](https://avatars.discourse-cdn.com/v4/letter/a/9e8a1a/32.png) [@alexcray](https://forum.chuwi.com/u/alexcray)\ **Post date:** [February 17, 2024, 5:19am UTC](https://forum.chuwi.com/t/ubook-x-i5-10210y-hi-pen-6-stylus-not-working-solved/43317/3 "2024-02-17T05:19:10Z")
If available, download and install the latest driver for your Hi Pen model from the manufacturer’s website. ---
**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\ **Post date:** [February 18, 2024, 12:29pm UTC](https://forum.chuwi.com/t/ubook-x-i5-10210y-hi-pen-6-stylus-not-working-solved/43317/4 "2024-02-18T12:29:54Z")
Because the Hipen 8 does not work anymore with MMP protocols, is a capacitive pen, same function as the touch of your finger. We made it like that so it will work with most of the touch screens in the market ☹ But i will ask Tech if its possible to use Hipen 6 in this new model you bought: ---
**Author:** ![ChuwiESnotactive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/chuwiesnotactive/32/8190_2.png) [@ChuwiESnotactive](https://forum.chuwi.com/u/ChuwiESnotactive)\ **Post date:** [February 19, 2024, 3:14pm UTC](https://forum.chuwi.com/t/ubook-x-i5-10210y-hi-pen-6-stylus-not-working-solved/43317/5 "2024-02-19T15:14:45Z")
Tech gave me this file is like a patch to make H6 and H7 work. Try to install it and see if it works. [UBook X Patch for H6 H7 (latest models than only work with H8).rar](https://forum.chuwi.com/uploads/short-url/vkViYBW1pGHSsSXfrgMGl5oXRJN.rar) (946.4 KB) , ---
**Author:** ![tezwyn](https://avatars.discourse-cdn.com/v4/letter/t/8e7dd6/32.png) [@tezwyn](https://forum.chuwi.com/u/tezwyn)\ **Post date:** [February 20, 2024, 3:54pm UTC](https://forum.chuwi.com/t/ubook-x-i5-10210y-hi-pen-6-stylus-not-working-solved/43317/6 "2024-02-20T15:54:49Z")
Brilliant!!! It’s now working properly. Thanks so much.