# UBook X is coming **URL:** \ **Category:** Past Info\ **Created:** [July 30, 2020, 10:22am UTC](https://forum.chuwi.com/t/ubook-x-is-coming/12876 "2020-07-30T10:22:33Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Management](https://avatars.discourse-cdn.com/v4/letter/m/ec9cab/32.png) [@Management](https://forum.chuwi.com/u/Management)\ **Post date:** [July 30, 2020, 10:22am UTC](https://forum.chuwi.com/t/ubook-x-is-coming/12876/1 "2020-07-30T10:22:33Z")
💖UBook X is on sale 💖 The new “UBook X” of the 2IN1 tablet PC “UBook” series has finally made its debut! The keyboard is free to those who buy UBook X during the event Time: July 30 ~ August 8 Don’t miss the chance Product page 👇 > **[Chuwi Introduces the Versatile UBook X 2023 Laptop with Windows 11 and a...](https://www.chuwi.com/news/items/3599.html)** > > Chuwi News keeps you updated on newest releases. Discover MiniBook x and CoreBook X, powerful and affordable with stunning displays. Stay ahead with Chuwi. ---
**Author:** ![Management](https://avatars.discourse-cdn.com/v4/letter/m/ec9cab/32.png) [@Management](https://forum.chuwi.com/u/Management)\ **Post date:** [July 30, 2020, 10:23am UTC](https://forum.chuwi.com/t/ubook-x-is-coming/12876/2 "2020-07-30T10:23:06Z")
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**Author:** ![Trasgu](https://avatars.discourse-cdn.com/v4/letter/t/439d5e/32.png) [@Trasgu](https://forum.chuwi.com/u/Trasgu)\ **Post date:** [July 30, 2020, 6:28pm UTC](https://forum.chuwi.com/t/ubook-x-is-coming/12876/3 "2020-07-30T18:28:51Z")
Se vende desde España? ---
**Author:** ![sdcoil](https://avatars.discourse-cdn.com/v4/letter/s/ecae2f/32.png) [@sdcoil](https://forum.chuwi.com/u/sdcoil)\ **Post date:** [August 3, 2020, 3:26pm UTC](https://forum.chuwi.com/t/ubook-x-is-coming/12876/4 "2020-08-03T15:26:18Z")
I’ve a few questions about the UBook X. 1. Does it come with the styleous? 2. What type of digitizer does it have? 3. How well does it work as a drawing tablet? 4. Which drawing software does it comfortably run? Thanks! ---
**Author:** ![Phillip](https://avatars.discourse-cdn.com/v4/letter/p/3e96dc/32.png) [@Phillip](https://forum.chuwi.com/u/Phillip)\ **Post date:** [August 10, 2020, 2:13am UTC](https://forum.chuwi.com/t/ubook-x-is-coming/12876/5 "2020-08-10T02:13:39Z")
Hi Chuwi, when will you ship my order placed on 5 Aug? Also on-one has response to my emails sent to [store@chuwi.com](mailto:store@chuwi.com), can someone from Chuwi please get in touch with me as I have some query on my order. Thank you very much. ---
**Author:** ![DavesSweeps](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/davessweeps/32/3220_2.png) [@DavesSweeps](https://forum.chuwi.com/u/DavesSweeps)\ **Post date:** [August 10, 2020, 6:06am UTC](https://forum.chuwi.com/t/ubook-x-is-coming/12876/6 "2020-08-10T06:06:55Z")
oh wow this is going to be awesome! ---
**Author:** ![MJBaird](https://avatars.discourse-cdn.com/v4/letter/m/e99b99/32.png) [@MJBaird](https://forum.chuwi.com/u/MJBaird)\ **Post date:** [August 12, 2020, 12:37am UTC](https://forum.chuwi.com/t/ubook-x-is-coming/12876/7 "2020-08-12T00:37:34Z")
I ordered this product on August 1st and have not received notification of this being shipped. I have sent two emails and received no response. Is there any update on when these are supposed to ship? Thanks. ---
**Author:** ![thk12345](https://avatars.discourse-cdn.com/v4/letter/t/4da419/32.png) [@thk12345](https://forum.chuwi.com/u/thk12345)\ **Post date:** [August 12, 2020, 12:42am UTC](https://forum.chuwi.com/t/ubook-x-is-coming/12876/8 "2020-08-12T00:42:33Z")
@Management Please let us know what the current status is with our orders as [store@chuwi.com](mailto:store@chuwi.com) is not responding to our emails. ---
**Author:** ![MJBaird](https://avatars.discourse-cdn.com/v4/letter/m/e99b99/32.png) [@MJBaird](https://forum.chuwi.com/u/MJBaird)\ **Post date:** [August 12, 2020, 11:42am UTC](https://forum.chuwi.com/t/ubook-x-is-coming/12876/9 "2020-08-12T11:42:59Z")
Could someone please tell me how to cancel an order that has not been shipped? If I can not get a simple response to a question about when my order will ship it causes me to lose confidence in the product and future support. Thank you. ---
**Author:** ![kk4444](https://avatars.discourse-cdn.com/v4/letter/k/ecae2f/32.png) [@kk4444](https://forum.chuwi.com/u/kk4444)\ **Post date:** [August 12, 2020, 3:40pm UTC](https://forum.chuwi.com/t/ubook-x-is-coming/12876/10 "2020-08-12T15:40:19Z")
I ordered on July 30 and still haven’t received a shipment notice, and they haven’t responded to the two e-mails I sent over the past 24 hours. At this point I’m considering disputing the credit card charge. ---
**Author:** ![MJBaird](https://avatars.discourse-cdn.com/v4/letter/m/e99b99/32.png) [@MJBaird](https://forum.chuwi.com/u/MJBaird)\ **Post date:** [August 12, 2020, 3:55pm UTC](https://forum.chuwi.com/t/ubook-x-is-coming/12876/11 "2020-08-12T15:55:13Z")
Delays happen and that is understandable. But no communication after several emails is a serious red flag to me. I wanted to give this brand a try because of some positive reviews on tech websites but I am frankly concerned by the lack of service. ---
**Author:** ![BigAl](https://avatars.discourse-cdn.com/v4/letter/b/ea666f/32.png) [@BigAl](https://forum.chuwi.com/u/BigAl)\ **Post date:** [August 13, 2020, 7:15am UTC](https://forum.chuwi.com/t/ubook-x-is-coming/12876/12 "2020-08-13T07:15:46Z")
I ordered on August 9th and still haven’t received a shipment update, chuwi store doesn’t responded to my e-mail that was sent day ago. Please tell me how to cancel my order. ---
**Author:** ![kk4444](https://avatars.discourse-cdn.com/v4/letter/k/ecae2f/32.png) [@kk4444](https://forum.chuwi.com/u/kk4444)\ **Post date:** [August 13, 2020, 1:26pm UTC](https://forum.chuwi.com/t/ubook-x-is-coming/12876/13 "2020-08-13T13:26:05Z")
They finally canceled my order after I sent several e-mails asking for it. ---
**Author:** ![Txusgarri](https://avatars.discourse-cdn.com/v4/letter/t/c77e96/32.png) [@Txusgarri](https://forum.chuwi.com/u/Txusgarri)\ **Post date:** [August 18, 2020, 8:02pm UTC](https://forum.chuwi.com/t/ubook-x-is-coming/12876/20 "2020-08-18T20:02:23Z")
Fantåstica noticia, muchas gracias por tu trabajo rob y confío en que Chuwi envíe råpido los equipos. Por otro lado parece lógico lo sucedido, a las marcas les es muy rentable publicitar que agotaron en horas o días el primer envío, que ha superado sus expectativas de cara a su lanzamiento y posicionamiento futuro y este parece un buen producto para utilizar esa técnica que ya hemos visto en otras marcas ---
**Author:** ![Phillip](https://avatars.discourse-cdn.com/v4/letter/p/3e96dc/32.png) [@Phillip](https://forum.chuwi.com/u/Phillip)\ **Post date:** [August 19, 2020, 9:26am UTC](https://forum.chuwi.com/t/ubook-x-is-coming/12876/22 "2020-08-19T09:26:56Z")
Just received my shipment confirmation from Chuwi, and the DHL tracking number. Based on the information on DHL website, it said that “shipment not yet picked up by DHL”. That’s all for now. Hopefully i can update you guys on some good news 48hrs later. ---
**Author:** ![rob.ie](https://avatars.discourse-cdn.com/v4/letter/r/d9b06d/32.png) [@rob.ie](https://forum.chuwi.com/u/rob.ie)\ **Post date:** [August 19, 2020, 9:37am UTC](https://forum.chuwi.com/t/ubook-x-is-coming/12876/23 "2020-08-19T09:37:38Z")
Hello all, Same as @Phillip. Just received a shipment confirmation email. I’ll keep checking the DHL tracking to monitor any movement on the order, but at least things are happening now! ---
**Author:** ![Manguni](https://avatars.discourse-cdn.com/v4/letter/m/e0b2c6/32.png) [@Manguni](https://forum.chuwi.com/u/Manguni)\ **Post date:** [August 19, 2020, 10:26am UTC](https://forum.chuwi.com/t/ubook-x-is-coming/12876/24 "2020-08-19T10:26:47Z")
Finally shipment status has been updated to fulfilled. DHL tracking number now available. Now lets see how fast DHL can deliver the ubook x to our doorstep. I ordered before 8.8 so i get free keyboard. And i see that the price has gone up now. So i am quite lucky to be able to buy for under 400. Thanks chuwi. ---
**Author:** ![rob.ie](https://avatars.discourse-cdn.com/v4/letter/r/d9b06d/32.png) [@rob.ie](https://forum.chuwi.com/u/rob.ie)\ **Post date:** [August 19, 2020, 10:54am UTC](https://forum.chuwi.com/t/ubook-x-is-coming/12876/25 "2020-08-19T10:54:09Z")
My order shows as “Picked up” now on the DHL website!!! Current estimated delivery of Monday, the 24th of August. ---
**Author:** ![Txusgarri](https://avatars.discourse-cdn.com/v4/letter/t/c77e96/32.png) [@Txusgarri](https://forum.chuwi.com/u/Txusgarri)\ **Post date:** [August 19, 2020, 1:37pm UTC](https://forum.chuwi.com/t/ubook-x-is-coming/12876/26 "2020-08-19T13:37:21Z")
Tambien he recibido correo de confirmacion de envio y fecha aproximada de entrega para el 24 de Agosto. Han cumplido!! Ya falta menos 😃 ---
**Author:** ![Phillip](https://avatars.discourse-cdn.com/v4/letter/p/3e96dc/32.png) [@Phillip](https://forum.chuwi.com/u/Phillip)\ **Post date:** [August 21, 2020, 3:51am UTC](https://forum.chuwi.com/t/ubook-x-is-coming/12876/27 "2020-08-21T03:51:27Z")
4 days after getting DHL tracking number, and status is still “shipment not picked up”
speechless
anyway based on my tracking number, the DHL unit in-charge is “DHL Express”, sent an email to query and hope DHL will speed things up from here. Crossing my toes plus my fingers
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