# Warranty Aliexpress

**URL:** <https://forum.chuwi.com/t/warranty-aliexpress/1652>\
**Category:** Download&Tutorial\
**Created:** [September 28, 2019, 7:04pm UTC](https://forum.chuwi.com/t/warranty-aliexpress/1652 "2019-09-28T19:04:11Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![simuch](https://avatars.discourse-cdn.com/v4/letter/s/d9b06d/32.png) [@simuch](https://forum.chuwi.com/u/simuch)\
**Post date:** [September 28, 2019, 7:04pm UTC](https://forum.chuwi.com/t/warranty-aliexpress/1652/1 "2019-09-28T19:04:11Z")

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Hi, i would like to know if i have some tipe of warranty if i buy this product (link : [https://aliexpress.com/item/32969079575.html?spm=a2g0o.productlist.0.0.6ce31baelSBTsV&algo\_pvid=4c2cb974-f098-4e8d-acca-e1fc55d51a89&algo\_expid=4c2cb974-f098-4e8d-acca-e1fc55d51a89-0&btsid=a8c8859f-773e-4c9f-99a1-f41becb5f268&ws\_ab\_test=searchweb0\_0,searchweb201602\_9,searchweb201603\_60…](https://t.co/NgfZbEoDK0?amp=1)) i live in europe, thanks and have a good day.

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**Author:** ![manonegra222](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/manonegra222/32/11498_2.png) [@manonegra222](https://forum.chuwi.com/u/manonegra222)\
**Post date:** [September 28, 2019, 9:52pm UTC](https://forum.chuwi.com/t/warranty-aliexpress/1652/2 "2019-09-28T21:52:57Z")

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Chuwi offers support via email ([aftersale@chuwi.com](mailto:aftersale@chuwi.com)) for consultations and after-sales support and 1 year warranty on its products, with free repair during that period. He would have to send the device to China and bear the cost, Chuwi will repair it and return it free of shipping costs. After the warranty period, the repair costs will run from your account.

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**Author:** ![Management](https://avatars.discourse-cdn.com/v4/letter/m/ec9cab/32.png) [@Management](https://forum.chuwi.com/u/Management)\
**Post date:** [September 29, 2019, 1:31am UTC](https://forum.chuwi.com/t/warranty-aliexpress/1652/3 "2019-09-29T01:31:28Z")

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Yes, as he said, we offer a one-year warranty.

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**Author:** ![simuch](https://avatars.discourse-cdn.com/v4/letter/s/d9b06d/32.png) [@simuch](https://forum.chuwi.com/u/simuch)\
**Post date:** [September 30, 2019, 9:06am UTC](https://forum.chuwi.com/t/warranty-aliexpress/1652/4 "2019-09-30T09:06:08Z")

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Ok thank you, and if i buy from Chuwi Spain Store ( [https://it.aliexpress.com/item/33027889169.html?spm=a2g1y.12024536.hotSpots\_136101450.0](https://it.aliexpress.com/item/33027889169.html?spm=a2g1y.12024536.hotSpots_136101450.0)) i always have to send the notebook to China for warranty?

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**Author:** ![manonegra222](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.chuwi.com/manonegra222/32/11498_2.png) [@manonegra222](https://forum.chuwi.com/u/manonegra222)\
**Post date:** [September 30, 2019, 10:34am UTC](https://forum.chuwi.com/t/warranty-aliexpress/1652/5 "2019-09-30T10:34:12Z")

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Although there have been efforts to have a technical assistance point in Spain, it has not yet been established. You must send to China

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**Author:** ![nalistic](https://avatars.discourse-cdn.com/v4/letter/n/a88e4f/32.png) [@nalistic](https://forum.chuwi.com/u/nalistic)\
**Post date:** [September 30, 2019, 12:18pm UTC](https://forum.chuwi.com/t/warranty-aliexpress/1652/6 "2019-09-30T12:18:14Z")

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Hello, I am sure i read chuwi was offering in aliexpress local warranty in both Spain and Rusia, it is no longer offered? thanks
