ChuWi Forum»Forum Chuwi Tablet Discussion General Notice to everyone!

Follow Us

Notice to everyone!

  [Copy link]

admin|Post time:12-20-2018 17:34:57 View:61576|Reply:125

MIMITOT| Post time 10-29-2018 10:04:38 | Show all posts
Edited by santi.sc at 11-1-2018 15:43

became closing day of my purchase protection, i open dispute for it, then couple minute after that he reply my message and said sorry for late respond... He reply due to dispute, if i dont dispute he'll remain silence (lame vendor).
i asking refund to buy sparepart + shipping to my u . s . a . + obligation and tax + technician rate for converting the touch panel. he reject all of them and advocate me no refund no resend goods and no anything, he even try and bribe me to provide him 5 begin for a stylus... he is fool or what?? the touchscreen is mistakes and he try and bribe me with a stylus
Reply Support Not support

Use magic Report

mosael| Post time 10-31-2018 04:27:14 | Show all posts
Edited by mosael at 11-2-2018 06:52
alesi80 replied at 12-29-2016 06:36
thank you. finally somewhere to report problems.
Torrent TurboTax Gogoanime                                               
I just write an email about a real bad battery prob ...

yeah totaly i had the same problem i had to change it but it stays the same problem i thing it's a soft problem
Reply Support Not support

Use magic Report

NINATITY| Post time 11-6-2018 06:53:50 | Show all posts
llapo replied at 12-29-2016 22:03
Hello and thanks for creating this section. My problem is that the first two months my tablet hi10 p ...

the add-ons, please end the sheet that i have attached (  faulty tool facts collection.xlsx (8.ninety six KB, Downloads: 2341) ), and we are able to post it to our after-sales carrier station and they may contact you and restore the tablet for you.

If it's far in assurance duration, any failure due to non- human causes may be recognized through our engineer that the objects might be get unfastened preserve.( word: Chuwi keeps full rights to interpretation) . but you need to offer purchased document screenshot and order range and Pay delivery for the machine, the freight return to you should be payed by using us, thanks very a whole lot.
Reply Support Not support

Use magic Report

NINATITY| Post time 11-6-2018 10:49:18 | Show all posts
Edited by manonegra222 at 11-6-2018 19:59

. My problem is that the first  months my pill hi10 pro, has labored well, but later did not recognize the micro sd cards in windows and alginas instances in android. i have tried with exceptional manufacturers and kinds of cards and it stays the equal.Discord Adobe Reader iTunes
Reply Support Not support

Use magic Report

Rone| Post time 11-7-2018 03:05:01 From the mobile phone | Show all posts
Ultrabook Chuwi LapBook veja o link
https://youtu.be/hVHAlBsdY-Y
Reply Support Not support

Use magic Report

RossDorn| Post time 12-5-2018 22:24:16 | Show all posts
Edited by RossDorn at 12-5-2018 22:29

About half a year ago I bought the Chuwi 10 plus. Stupidly I bought it from Ali Express

From the start, at unpacking, there was a big discoloured blot right in the middle of the display, which seems to appear especially in cold temperatures. The display is wavy all around at the rims, and the SD Card is unreadable for both OS.

Basically the tablet is like an unfinished prototype for testing only, but certainly nothing to use on a regular basis.
I wanted to return it, but after a long to and fro, Ali basically told me to stick it.

As the problems I have are not really unusual  (one only needs to read other complaints, at amazon the product has 1star, which is the lowest possibility at 27% !!!)
I was wondering are there any attempts by Chuwi itself to replace this unusable piece of ..... for its customers, and replace it by another similar product free of charge?

My problem is made worse, by the fact that I live in Tokyo....

PS: I downloaded the "sheet" offered in Post #1, but I cannot find any software to open it....?


Reply Support Not support

Use magic Report

emily| Post time 12-9-2018 23:09:15 | Show all posts
Edited by emily at 12-10-2018 00:50
RossDorn replied at 12-5-2018 22:24
About half a year ago I bought the Chuwi 10 plus. Stupidly I bought it from Ali Express

From the st ...

Hi

U can email to aftersale-service@chuwi.com directly,our colleague are willing to help you

Have a good day
Reply Support Not support

Use magic Report

RossDorn| Post time 12-10-2018 13:50:14 | Show all posts
emily replied at 12-9-2018 23:09
Hi

U can email to aftersale-service@chuwi.com directly,our colleague are willing to help you

Thank you very much, I appreciate it....
Reply Support Not support

Use magic Report

RossDorn| Post time 12-20-2018 14:28:56 | Show all posts
emily replied at 12-9-2018 23:09
Hi

U can email to aftersale-service@chuwi.com directly,our colleague are willing to help you

NO THEY ARE NOT WILLING TO HELP !!!!!

They send me an Excel Sheet as attachment which can only be read by the latest Microsoft office software.
Which means I should invest another $280 in a software that I do not need to get MAYBE back my $200 I wasted on the unusable Chuwi 10 plus. Instead of simply replacing that unfinished, and unusable piece of ..... with some other product WHICH IS USABLE !!!

I sent them ALL the data they ask for in the Excel sheet in a document, they are mot interested.
I sent them ALL the data in en Excel sheet from an old Microsoft Office, they er not interested.
I sent them ALL the date in an Excel sheet from Open Office, they say they can not open it....

IN other words...THEY HAVE NO INTEREST IN HELPING AT ALL: they do exactly what Ali Express did. Send you one demand after the other, until you get tired of wasting your time.....
Reply Support Not support

Use magic Report

emily| Post time 12-20-2018 17:34:57 | Show all posts
RossDorn replied at 12-20-2018 14:28
NO THEY ARE NOT WILLING TO HELP !!!!!

They send me an Excel Sheet as attachment which can only be ...

Hello

Could you tell me the order number and purchase link?

In addition to,I can't understand what you means..........Could you summarize the problems you have encountered?
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Register

Points Rules

Quick Reply To Top Return to the list