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How to solve "tablet can not connect the Bluetooth" problem

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emily|Post time:6-15-2019 00:00:59 View:4261|Reply:5

Edited by emily at 4-27-2017 00:20

If the Bluetooth can't work normally, please follow these methods below:

1. If it displays that the tablet has added a good device, now it can not add. Let's take a look at the devices that were added before. Right click on the property to see if the device is out of date. If it is out of date, delete the device, and then add the wizard, you can successfully added.

2. Check whether the equipment is connected successfully,  you can use other equipment to inspect it;

3. Bluetooth driver exception, the first to uninstall the Bluetooth driver, restart, and then installed about;

4. Bluetooth is based on wireless transmitter and receiver devices to achieve data transmission RF technology, metal materials have a shielding effect on the signal, check the equipment whether there are metal objects are shielded.

5. Bluetooth frequency range is 2.4GHZ ~ 2.48GHZ, transmission distance is 10m.

If it can not solve your problem, then it may be the Bluetooth module problem, please contact your seller and return it for repair. Or email to


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duisah| Post time 12-5-2017 02:00:43 | Show all posts
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wamps| Post time 9-30-2017 09:30:34 | Show all posts
My bluetooth can add new devices, but i cannot tether my chuwi to my phone thru Bluetooth. Every time it shows connection successful but it is still not connected
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doodzilla| Post time 10-5-2017 06:29:15 | Show all posts
my bluetooth problem is with headphones. sometimes pairing, sometimes not.
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neconer| Post time 6-8-2019 13:42:55 | Show all posts
I hate chuwi. I have hi10 plus and hi12. Always problem problem problem.

I cant connect samsung bluetooth keyboard and samsung s action bluetooth mouse same time. Only i can use one pieces! So when connect first working that.  I will not buy again chuwi never
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lan1991008| Post time 6-15-2019 00:00:59 | Show all posts
so helpful, the forum will be suitable for all the CHUWI table?
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