[Official Version] Chuwi SurBook Windows, Driver, Bios Download

mtenberg replied at 9-16-2017 00:33
Tips:

The correct audio drivers are only in the Windows files. Download the 4 rarfiles, extract the ...

hi can't you upload the audio drivers seperatly please, I wonder if thety can fix and audio problem I've been dealing with lately.
each time some audio is going to be reproduced theres a weird sound it also happens when a use te pen sometimes and when I tuse the touchscreen too.
does anyone have the same problem??
I am also having problems with the wireless wifi 'cause some time it shots down.

manonegra222 replied at 9-24-2017 08:56
- Go to Start> Settings> Devices> Mouse and Touchpad

- Click Additional Mouse Options. Open the M ...

Thanks,
But there is no mention in any tab about the touchpad or any settings to do with the touchpad

Hi there,

I downloaded the 4 rar files and can extract them into the "Surbook Windows 10" folder. I assume (perhaps incorrectly) that this is used to generate a bootable USB, so that I can install everything on my Surbook? But how do I create the USB?

Thanks for your help.

PS. I need Android on my Surbook, so I am thinking about wipe the disk, clean install Windows 10, then dual boot install PhoenixOS (Android 7.1).

?dl=0

https://www.dropbox.com/s/8anwm2 ... 001_171015.mp4?dl=0

https://www.dropbox.com/s/jjmhxw ... 001_171600.mp4?dl=0

chuwisurbook replied at 10-1-2017 16:56
?dl=0

https://www.dropbox.com/s/8anwm20w42p2af9/20171001_171015.mp4?dl=0

Emily.

Emails to crowdfunding at indiegogo  crowdfunding@chuwi.com  are being rejected by the server....


  crowdfunding@chuwi.com
    SMTP error from remote mail server after end of data:
    host mxbiz1.qq.com [184.105.206.59]: 550 Mail content denied. http://service.exmail.qq.com/cgi ... amp;&no=1000726
  service@chuwi.com
    SMTP error from remote mail server after end of data:
    host mxbiz1.qq.com [184.105.206.59]: 550 Mail content denied. http://service.exmail.qq.com/cgi ... amp;&no=1000726



I need to get an RMA for my screen issues.... which other way can I contact CHUWI?  Phone?  Emails are not going through....

I ahve an issue with my Display Screen!

After BIOS update from 02.02.00 to 02.02.02. Why happen this bug? Can I revert to 02.02.00 version? Emily can you provide me Bios version 02.02.00?

This is the photos of screen problem after update: Link

Boia11 replied at 10-2-2017 04:06
After BIOS update from 02.02.00 to 02.02.02. Why happen this bug? Can I revert to 02.02.00 version?  ...

Oh WOW... same issue here... my unit came with the latest BIOS...  not sure if you can downgrade... so this happened to you after the BIOS upgrade... hmmm... it may be just a timing issue... not sure if it is BIOS related... my unit had the latest BIOS when it was shipped and it was working great for a week solid until the black lines showed up....

Just curious.... Does you screen go crazy after 30 minutes of use once you get those black lines?  see my videos above... 30 minutes after the 3 thin black lines appear... the display will go bonkers... flicker.. ghosting... burned in images superimposed as you try to open or close windows... the display become unusable.... See link to videos above. At this point I have tried everything with fresh install drivers ect... nothing seems to fix the recurring issues....

chuwisurbook replied at 10-1-2017 17:34
Emily.

Emails to crowdfunding at indiegogo    are being rejected by the server....

hello, very sorry for reply you so late, 10/1--10/8 is China's national holiday,the whole country was on holiday, I will help you contact the service ASAP, you can also try to send the email to crowdfunding@chuwi.com again, i try to send to this email and it can send successfully, have a good day

Hi
I have downloaded all the files but I don't know how to install them. Could you help me please?

MarkWalker replied at 10-9-2017 01:47
Hi
I have downloaded all the files but I don't know how to install them. Could you help me please?

hello, could you please read this thread, hope it can give you some inspiration
http://www.mediafire.com/file/jn ... -CHUWI_SurBook.docx
have a good day