ChuWi Forum»Forum Chuwi Tablet Discussion Chuwi Hi10 Chuwi Hi 10 Pro Tablet freezing inWindows 10

Follow Us

Chuwi Hi 10 Pro Tablet freezing inWindows 10

[Copy link]

lockhaty|Post time:1-9-2019 04:35:46 View:807|Reply:4

Good day

My tablet continuously freezes when I am using Windows 10. My serial number is HQ64G42170902708. I need to do a hard reboot as the tablet is unresponsive. It happens after 12-18 hours of use. Is there any firmware update available for the Bios or an update to Windows/Drivers that can make this tablet more stable? The current Bios I have is below:

BIOS Version: P1D6_C109D_B.237 x64
Build Date and Time: 07/10/2017 18:08:28.

Please help me urgently!
Reply

Use magic Report

santi.sc| Post time 1-23-2018 06:08:10 | Show all posts
- Occurs after 12-18 hours of use * What level of battery is the equipment in when it freezes?
- Is it frozen by using a specific program?
- What version of Windows do you have installed? Last version?
- Does the managed device have any driver error?

Reply Support Not support

Use magic Report

lockhaty| Post time 1-25-2018 05:26:22 | Show all posts
santi.sc replied at 1-23-2018 06:08
- Occurs after 12-18 hours of use * What level of battery is the equipment in when it freezes?
- Is  ...

Hi

The battery is either on charge or fully charged.

It freezes no matter which application I use. It also freezes if I leave it on the desktop and when I get back it is frozen without any application open.

Latest version of Windows 10 - this used to happen before and after the Windows anniversary update.

There are no driver errors that I can see.
Reply Support Not support

Use magic Report

acbernat| Post time 1-9-2019 04:24:21 | Show all posts
In the end did you get the BIOS? Can you please send it to me?
acbernat@hotmail.com
Reply Support Not support

Use magic Report

acbernat| Post time 1-9-2019 04:35:46 | Show all posts
In the end did you get the BIOS? Can you please send it to me?
acbernat@hotmail.com

Thank you
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Register

Points Rules

Quick Reply To Top Return to the list