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Hi 9 plus keyboard issue

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RJO|Post time:5-9-2019 00:19:31 View:186|Reply:4

Hello,

My hi 9 plus have problem recognizing the keyboard since it's first arrive. For a month the problem is fixed with rebooting, but after a wireless update (the one before the march update) the tablet doesn't recognize the keyboard at all even after reboot. Is there any solution to this problem?

Thank you.
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RJO| Post time 4-29-2019 21:14:38 From the mobile phone | Show all posts
Is there any fix yet?
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RJO| Post time 5-5-2019 03:24:49 From the mobile phone | Show all posts
Should i ask in aliexpress?
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santi.sc| Post time 5-6-2019 07:12:13 | Show all posts
RJO replied at 5-5-2019 12:24
Should i ask in aliexpress?

Yes, I think I should request a keyboard replacement at the store where I bought the product. Send a video where you see the problem and request a keyboard replacement, then see what the seller answers ... that is another ....
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RJO| Post time 5-9-2019 00:19:31 From the mobile phone | Show all posts
Thank you for the sugestion. I already ask on the chuwi official store, but haven't checked it again..
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