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A problem with the touchpad/trackpad

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SeniorBL|Post time:7 day(s) ago View:52|Reply:3

Hello, I have a chuwi hi10 pro with the oficial keyboard and recently the touchpad/trackpad have started to become crazy. When I unlock it, the pointer stars to move over the screen and clicking where it wantand I cant control it. What should I do?
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emily| Post time 5-12-2019 18:29:22 | Show all posts
Hello

This is a problem with the keyboard.
Our keyboard is a three-month warranty. Have you passed the warranty period?
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SeniorBL| Post time 5-13-2019 08:42:41 | Show all posts
emily replied at 5-12-2019 18:29
Hello

This is a problem with the keyboard.

Thank you for the fast answer.
I have the tablet and the keyboard since march of 2018, so I think the warranty has passed.
What could I do?
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emily| Post time 7 day(s) ago | Show all posts
SeniorBL replied at 5-13-2019 08:42
Thank you for the fast answer.
I have the tablet and the keyboard since march of 2018, so I think  ...

Hello

You can pay for the postage and keyboard, we can send one to you

Have a good day
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