Chuwi informed his customers that all his devices with Mediatek Helio X2 * processors would be receiving Android 9 Pie this year.
This information was based on Mediatek’s promise to update its processors to the new system. Mediatek has stopped providing additional software support to the X2 * series processors, which means there will not be an official GMS Android Pie update for any X2 * chipset tablet from any manufacturer.
From Chuwi we are trying to work with developers in the XDA forum to get a third-party Android Pie ROM (without GMS certification) for our Helio X20 devices.
We cannot guarantee that this will come to fruition, but we will try it with all our resources.
We are sorry for the expectations created, but it is an issue that does not depend on Chuwi.