Thank you for forwarding my concern to your technical team. However, I want to clarify that I haven’t made any changes to the keyboard backlight settings, other than simply checking the Windows settings to find the option to control the keyboard light on/off.
Regarding the Wi-Fi issue, I’ve updated my Wi-Fi 6 driver from the Intel Official Website, but the problem persists. The Wi-Fi range still drops significantly when I move away from my home router, and it doesn’t improve even when I’m not directly in front of it. Could you please check if there are any updated drivers, firmware, or steps I should follow to resolve this issue?
As for the battery problem, I’ve been able to fix it by resetting the battery settings, and now the laptop charges even when it’s turned off.
