Firmware for HiPad Xpro non standart batch

Hello, i have problem of finding firmware for my serial: CHipXpEB20231000138

Please help me!

Can it be translated like ZHipXpEB00231000138?

What problems are you having with the tablet ?

You can download the operating system and drivers from the Chuwi website, in the “Support” and “Downloads” sections.

Or

You can contact Chuwi customer support:: service@chuwi.com

It has a boot loop, i bought it from other gay that try to owerwrite an OS

They have to be the original digits

Original digits at the top of my post CHipXpEB20231000138

Do you know which operating system it has?
Windows and Android
Only Windows
Only Android

I tried to find drivers for this model at official site then got sucked

Android 13

This serial number doesn’t show any downloads.

If it’s just Android, it should be like on phones, you install a ROM

I quiet missunderstood, i just bougth it from another buddy and got stuck at boot loop what i need to do?

It depends on what you’ve done: how you got into the boot loop.
What happens when you start the tablet ? What’s displayed on the screen ?

I start a tablet after a bought, then turn it on, now i can see a chuwi logo then a black screen then chuwi logo again

I just need a firmware to flash it

Are you saying that it worked when you bought it ?

No, i say i bought it already in the boot loop, now want to flash it and use by myself

I need a firmware to flash the tablet

In my first reply you have the customer service email address

1 Like

Ok, i will try, thank you <3