HeroBox Pro having sound issues

I am having a strange problem on my HeroBox Pro

Running Windows 10.

Aftger somtime of watching youtube or videos online…perhaps could be as short as 10 minutes, there is a situation where the video refuses to play. It gets stuck on pause mode.

THis is the same for even a normal video file on my local disk

If i mute the volume it plays but with no sound of course
If I restart, its back to normal and works fine

Is this a normal issue anyone facing? Any solutions

Already done all the windows update, disable and re-enabled the audio drivers