Waking delay problem

I have had my UBook X for about a month now, and although I love the tablet, I am frustrated by the difficulty in “waking” it up.

Is it normal to have to push the power button down for about 4-5 seconds for it to wake up?
Sometimes it does not seem to wake up at all, and reboot completely.

I have already resetted the tablet several times, as well as used the recovery option & reinstalled Windows.

Thanks very much for your help.

Best to turn off Hibernation and Hybrid Sleep.

To turn off hibernation, type “powercfg.exe /h off” in an administrator command prompt.

The hybrid sleep setting can be found in the advanced power settings under sleep.

Also, update the Intel Dynamic Platform and Thermal Framework in device manager.

Thank you!!
I’ll give it a try tonight after work.