Android 15 for Hi10 XPro

Android Tablets Hi10 XPro
1

I found that Hi10 XPro is recently in Android 15. My previously bought one is still running Android 13. Possible to have the update package to Android 15?

My serial number is YH10XpAB20230704938

2

You can ask in support

3

Well..the support page always show database not working. Email has no reply. Where is the official guys anyway?