Audio doesn't work on hi10 air

I reinstalled windows and all the drivers and so far everything is perfect but I have a problem. I can’t hear audio output or even input, I also updated the drivers of the sound card manually but nothing is heard. How can I solve it?

Please illustrate the serial number and the modle.

Hi10 Air is the model

Check the speaker icon and device manager for devices with exclamation marks that you don’t know

You may have used unsupported drivers in the case of sound. Please write the serial number of the tablet (long number with letters and numbers on the back, minus the last 4 numbers), so that we can link to the compatible drivers