Chuwi Aubox 8745HS suddenly stopped dectecting the NVME SSD

MiniPC Aubox
1

  1. Serial number: SAUBoxIZ1C250300203

  2. Bought in Aliexpress Spain (Local+ Spain) - CHUWI Choice EU Store

  3. Bought in August 2025

  4. Problem:
    Yesterday when I rebooted the device it went straight to the BIOS because it didn’t recognize the NVME SSD it came with (both M.2 SSD NVME said ‘Not Installed’), but I rebooted two or three times and then I finally managed to boot successfully.

    Two days later the same thing happened again and now it doesn’t recognize the NVME SSD regardless of how many times I tried rebooting.

    Is there anything I can do besides opening the box and plug/unplug the SSD and sending it back to Chuwi? This is not a normal behavior for a 3 months old device…

2

Hola tito

como dice que lo compraste en España debes hablar español.

como dice no es normal y es raro que los dos discos no funcionen

enviarlo a Chuwi no, primero tienes que crear un ticket de soporte a quien: https://es.chuwi.com/pages/warranty-policy