Hello,
I have a Corebook X that I purchased and installed a larger SSD and had to re-install Windows 11, but I’m now have video issues where screen goes black but mouse pointer is still on screen. The only way to recover is to hard power laptop off then back on. This issue happens every time I’m in widows but it’s also random.
I’m pretty sure it’s a video driver issue but I cannot download anything from your support site. Can you please send a link for the correct drivers and confirm it is a driver issue? My information is as follows:
CHUWI-COREBOOK-X
Intel(R) Core™ i5-1035G1 CPU @ 1.00GHz 1.20 GHz
32.0 GB (31.8 GB usable)
Device ID B257CE76-2650-4CE4-8CE8-4427AA03BB7F
Serial Number: JCorBX13H23120417
OS: Windows 11 Pro
Thanks,
Jim