Gemibook XPro N100 Has No Audio (Input and Output) and No Touchpad Settings (I can't use my touchpad)

Laptops Gemibook XPro
1

Please help me. My Gemibook XPro suddenly has no touchpad settings. But when I connect my mouse there, I can use it. But without it, I can’t use the touchpad. I already look at the Device Manager but there’s no Touchpad Device there.

Then in my audio, there’s no sound coming out. No Input and Output audio.

My serial number is JGeBXPCY2H240706982

Please help me.