Myriam
1
I bought my gemibook pro 4 months ago.
the key 9 is not working anymore (since the beginning) and the touchpad (since 2 months) neither ;
I can’t use it.
A already download the drivers on your support website and install it but it didn’t fix the problem.
on the system parameters, i try to check there is not touchpad block…
my device unique identifier/serial number is HGeBXPCY2H240803733.
i need u to provide me a solution so i can work. This is a device i bought for my work and i can’t
1 Like
Same here. My touchpad stopped working after i installed a new window.
,Did you by any chance reinstalled or repaired your windows?
When you install Windows you have to install the drivers
I installed all the drivers but it still doesn’t work
What version of Windows did you install ?
Windows 11 Home 24H2. Current update that was on the Microsoft website.
Have you had any problems reinstalling Windows ?
I have these problems without installing à systems windows
It s Just stop working.