GEMIBOOK xPRO N100 - touchpad not working

I bought my gemibook pro 4 months ago.
the key 9 is not working anymore (since the beginning) and the touchpad (since 2 months) neither ;

I can’t use it.
A already download the drivers on your support website and install it but it didn’t fix the problem.

on the system parameters, i try to check there is not touchpad block…

my device unique identifier/serial number is HGeBXPCY2H240803733.

i need u to provide me a solution so i can work. This is a device i bought for my work and i can’t

1 Like

Same here. My touchpad stopped working after i installed a new window.

,Did you by any chance reinstalled or repaired your windows?

When you install Windows you have to install the drivers

I installed all the drivers but it still doesn’t work

What version of Windows did you install ?

Windows 11 Home 24H2. Current update that was on the Microsoft website.

Have you had any problems reinstalling Windows ?

I have these problems without installing à systems windows
It s Just stop working.