Herobook Pro N4020C black bezel widening at the bottom

Laptops Herobook Pro
1

JHeroPCW5H231203697
Lazada
02/02/2024
Philippines

I was using it on my meeting doing my reports an slides when I notices something black at the lower part of screening flashing. I have a video of it.

2

¿Did you buy it in our Official Shop?

If so tell me your order number so i can tell my colleague of Lazada.

3

Yes, I bought it there… here’s the order number: 786947337454543

4

Try to install this .
Double click and run
Flashing screen Herobook Pro 4020C.zip (443 Bytes)

5

will try this. I will update if this will fix the issue.

6

thanks i need to know in order to use it in future or not

7

its still there

8

Then its probably you would need to send it to repair. You need to write my colleague in Lazada, the shop where you bought it, and he will try to help you.