Hi10 XPro stuck with 'CHUWI' logo

Android Tablets Hi10 XPro
1

Hi, I just received my tablet today and after a few restarts it is stuck on the white ‘CHUWI’ logo during boot.
Can you provide me with the firmware?
SN: JH10XpAB50240100361

Thanks in advance.

2

Software

How to

3

Thank you!