Hi10 XPro Unisoc T606 Specific but common app (Disney+) not working

Android Tablets Hi10 XPro
1

Hi.
I have a Hi10 XPro, with the following problem.

Tablet is currently in it’s latest software, Hi10_XPro_T606-ROW-2025-0310 (no updates available in the software). S/N is JH10XpAB60250900702

Disney Plus app, installs from Playstore perfectly fine, and works, until the tablet is rebooted or turned off completely.

As soon as that happens, the app loads, but cannot play any videos…

I tried clearing the app cache, and also reinstalling the app, but the problem persists.
The only solution, is to factory reset the tablet, reinstall the app, and then it starts working again, until the next reboot.

Has anyone seen this or has a solution ? This is a very common app, it’s not something strange few people use. I’ve seen others had problems with disney plus app, but not like this.. most were unable to install it or things like that.

Best regards.

2

This is a user forum. No one from Chuwi checks on us.

It’s supposed to have Windows 10 or 11,. How old is the device ?

You’ve asked in the app’s help section

You should contact Chuwi support: service@chuwi.com

3

Thanks for the answer.. I’m not necessarily expecting Chuwi to answer.. that’s exactly why I asked if anyone else has seen the problem :slight_smile:

It’s not a Windows tablet.. it’s an Android tablet.

Regards