HiPad Pro Snapdragon 662 - Compatible Replacement Battery

Android Tablets HiPad Pro
1

The battery of my tablet swelled leading to the detachment of the screen.
It was taken to a service center (not CHUWI as there isn’t one in my country), but they couldn’t find a compatible battery for replacement.
Can someone guide me on where to purchase a compatible one?
Thank you!

2

I have same problem.

You most write to support service: Soporte de contacto-Apoyo-Chuwi Official - Laptop, Tablet PC con Android/Windows, Mini PC

3

I already did, a few days ago. I’m still waiting for an answer.

4

Battery Hipad Pro is eleven dollars plus shipping

5

Sounds great! Thank you! But where can I find it. Do you have link or something… ?

6

You must wait the email fron support after sales Chuwi

7

I will do so, thank you!

8

@bogo.b just in case, ibdesxxxr@gmail.com did you write from this email? so i will check tomorrow if it arrived. Because sometimes they go to Spam and maybe thats why my colleagues did not answer. They normally do before 48h

9

Hello!

Yes, it is me.

Thank you for your support.

10

I checked all the possibles emails in which we could receive and it does not appear in any of them.

i asked and we do have batteries, for this model is 17$.

Can you write them again?
Filling this form?

Go to you www.chuwi.com ,

Select your zone up right side(Europe/USA etcc)
Menu-Explore -Contact us- Aftersales Service
-Fill the form(is important to fill this and not write a simple email)

  • Write Maria, at the beginning (so my colleagues know i send you)
    -Dont forget to write your Serial Number /Where are you from /When did
    you buy it(warranty purpose)/Where did you buy it

  • They answer normally in 48/72h, if not, write me again and i will check in case it went to Spam.

  • If possible in English language (they dont understand any other language)

11
  • Reach out to Chuwi’s customer support directly and inquire about the availability of replacement batteries for your specific model.
12

I just wrote another message using the support form, from the website, with all the details.
Thank you!

13

I just checked and it did not enter. I think the system just stop yopur email before it arrives to our servers :).Write again but this time to service@chuwi.com. When you write it let me know and i check again. I am sorry for this :frowning:

14

Hello! I just sent an email to service@chuwi.com
The subject of the email is: Battery Replacement for CHUWI HiPad Pro Snapdragon 662

15

Yes now we have it:) thank you, my colleagues will inform you

16

Thank you very much for all your involvement!

1 Like
17

i hope you can get it