Keyboard Key broken

Hello,

My keyboard has lost a keyboard keycap.

The small handles on the back of the keycap are broken. Now it hangs half loose.

Have anyone the same problems?
Can Chuwi send me one new keyboard key?

Thanks

Sometimes it can be repaired simply by pressing the key hard and swing finger on it a little. If the mechanism is not completely broken, then you will hear a click, meaning that the key is fixed on it place. If it’s fully broken, you can ask aftersale@chuwi.com for replacement part.

Thanks

I have send a email to chuwi and hope that he can help.