Not playing HD on Netflix

even it has L1 the netflix app recognized it as L3 i already contact netflix about it and they said its on Manufacturer can fix it please help



But does Netflix work or not? send the serial number please

Netflix work and it plays videos only in SD quality not in HD
Serial: YH10XpAB30231107793

is there any update? on how to fix it

Try to download the updated version, hope your problem will be fixed…