Request for correct BIOS file - CoreBook Plus (S/N: JCorBPIY1H250700479)

Hello community,

I have a CHUWI CoreBook Plus with S/N: JCorBPIY1H250700479.

After a recent Windows update, the laptop stopped outputting video to an external display, and only one USB-C port was working for charging. I tried to reinstall the BIOS, but the file I used was not the correct one.

Does anyone have the correct BIOS file for my specific laptop model and serial number?

Thank you in advance!

Please, write to service@chuwi.com

On September 10th, I sent an email to the address you mentioned, but they haven’t replied yet. Do you have any idea how long they usually take to respond?

I don’t understand why all users want to solve problems by reinstalling the BIOS.

What you don’t mention is whether the computer is working correctly.

If you install the wrong BIOS version, the computer may stop working.

That is a question for artificial intelligence: IA