Screen damages easily

The screen on my U Book Pro 11.6 has got some scratches on it. It has had no bad treatment, drops etc so I am wondering how come it has got damaged so easily

Ubook has a shipping film and a protective one, most likely you did not remove the second film, it is very easily scratched.

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You are spot on. I hadn’t realised there was a second protective film. Thank you for that, all sorted now. Thanks again for your help

Where can I buy Touch searched by this number FPC-YWHF12301-SG-02