About a few months ago, I ordered a Chuwi Herobook 14"1. The charger to the laptop has since been stolen, and I’ve only recently tried to purchase a replacement. At first, I contacted Chuwi’s support email to find out where to buy a charger, but they only sent me a link to purchase a new one with no description, which was unhelpful. Then, I tried buying a universal charger from a tech shop near me, and it fit the charging port, but even the highest voltage couldn’t get it to boot, it would just light up for a few seconds and black out again.
If anyone knows where I can get a new charger that works or if I can order a new one, or if my computer just happens to be dead, please let me know as soon as you can!