Hello,
I performed this firmware update on my UBook X.
I assumed that it was an update for the HiPen H6 and not for the digitizer in the tablet. There was no corresponding warning.
As a result, the touchscreen and pen input on my UBook X no longer work. To fix the error, I now need the correct cfg file and the firmware for the GXTP7386 digitizer.
Unfortunately it is hard to find. Can someone help me here and please make this available. It is the UBook X Type CW1535.
Many Thanks.
me too. we got same situation. any help on this? been searching a cfg file for Ubook X for touchscreen
Here are the system files and tutorials.
This link was sent to me by CHUWI support.
(UBook X CW1535 OS)
[https://www.mediafire.com/folder/70625ia8bjm72/OS]
(Tutorial)
[https://chuwi.mediafire.com/file/77i0cs0riq8z3tx/windows_installation_system_tutorial.docx/file]
I applied this driver after recovering from the link above.
(Ubook X HID drivers)
[https://www.mediafire.com/file/ltexamus5han65a/Phoenix-hid-update-YWHF12003-SG12G-20200811.rar/file]
1ăCopy the folder âPhoenix-hid-updateâ to the root directory of C drive.
2ăRun âFirmwareUpdate.batâ as administrator, there will be a success message on the window, then prompt âPress any key to finishâ, close the window at this time.
3ăRun as administrator âConfigUpdate.batâ, run successfully on the window with a prompt success, and then prompt âPress any key to finishâ, then close the window.
In my case, the touchscreen was restored and finger touch was usable again. However, I havenât been able to use the stylus pen yet. When I emailed support, they said it was a problem with the pen. But I doubt it, because I can use the pen on other device. If anyone can recover it with this link, please let me know if you are able to use the pen as well.
A week later, I solved this problem in a surprisingly simple way.
All I had to do was to press and hold the side switch of the pen for about two seconds at a time. I donât know if itâs the mode switch or the reset switch, but after a few tries, I was able to use the pen as before.
YESïŒïŒïŒ
Thank you. With your files I solved my ghost touch problems.
me too need drivers for cw1535 windows does not auto install
You can download the operating system and drivers from the Chuwi website, under support, downloads.
or
You should contact Chuwi support: service@chuwi.com
dont worry about the fact that when i reached out and said this was an important gift for my daugterâs first pc 3 weeks before her birthday i glad you reasured me that thier would be no issues with that dead line so thankfull it showed up 3 weeks after her birthday really love the loyal serviceâs you stand behind itâs fine best part was when she couldnât use it either becuase some imaginary ghost that was using it the hole time made me feel real speacial that i choose the finest quality products and customer services for my daughters first pc so i had to buy a new one while chuwi Nightmare cw1535 became my new favourite toy also love the extended loyal services for the device software so easy to maintain this master peice of quality performance 1.2 Ghz brick that not advertised when purchasing this octa core missing the octa and also just quad core make me feel your and honest man with high standards you live by so if you be so kind to maybe end the pen that i ordered would be above and beyond any service i seen before keep up the great work over thier at slum tech chuwi land selling lies and broken promises to little girls for birthday gifts for this i rate you 5 big ones you deserve thank you biggest fan and supporter
I donât know what story youâre telling me. 
Iâm a user just like you.
I just have more computer skills.
Donât worry, be happy.