Updates For Laptop

Hello dear Chuwi Support Team, please fix your server for downloading updates for my laptop.
When i checking my SN on Support Center i get this message

Database Working Un-normal now, Please contact local retails and distributor for Service

Thanks for support us.

Tell me the model and serial number you need the files

Core Book Pro

CBProQ256G20102922

Where links?

Support team please help. I waiting so long time. please send me link of updates bios.