USB C doesn't work with USB devices

The Hipad is unable to read an USB stick by USB C installed. I tried with many OTG drivers, but it is unable to see what is inside. It works just with keyboard detached and when you set one more time the keyboard the USB stick is not recognized anymore. The question is the following: the USB C installed on tablet works just as charger or is able to read also USB devices?

Hello, please contact the official email, thank you

I have the same problem : I can’t read a y usb device with my HiPad X.

Can you help me please ?

What is the official email ?

I’d also try a different USB-C adapter or hub if available, since some adapters handle charging correctly but don’t properly support data connections. I’ve run into that before and it looked like a port issue when it was actually the adapter.