C pòrt disabled when keyboard is conected

When I plug the keyboard into the magnetic port the Type C port stops working, I want to use a usb key at the same time as the keyboard. It seems to be disabled with the keyboard, is there an option to have both active at the same time? Port C and keyboard connected?

I want to know what type of computer you are using.

Hello, thanks in advance.

Its a Hipad X, the thing is i want to use the official magnetic keyboard, but when i plug in the tablet in it the C port is disabled, and when I disconnect the keyboard it works again without problem.

I want to use the keyboard and use the C port OTG function to use a mouse, or a USB pen at the same time. How i can enable the C port OTG again or what i can do?

Any response? thanks in advance