I am writing to you from Sri Lanka regarding an issue with the Hi 10XR Windows tablet that I purchased from a local dealer two years ago.
Recently, I noticed that the battery of my tablet has become inflated and needs to be replaced urgently. However, when I contacted the supplier from whom I bought the tablet, they informed me that they do not have any replacement batteries available.
I would like to inquire about the possibility of ordering a replacement battery directly from your company. Could you please provide me with the necessary information on how to proceed with such an order?
Best Regards,
Mahesh