Charger gemibook X pro

Hello I unfortunately damaged the charger of my computer, it is therefore unusable after looking on the market I cannot find it can you give me the model of the charger adapted to Computer My computer.Chuwi GemiBook X Pro CWI574

Give me the serial number so i can ask this information and see if by chance we also have replacements.
Is still under warranty? (Less than a year ago)

This is the info i have about the charger
12V/3A wall-mounted DC tuning fork head,
outer diameter 4.0mm, inner diameter
head length 10mm adapter,

Hello first of all thank you for your quick response I would like to point out that I bought your PC through Amazon less than 6 months ago the serial number is JGeBXPCY1H230301486

We have stock:

Go to you ,

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-Fill the form(is important to fill this and not write a simple email)

  • Write Maria, at the beginning (so my colleagues know i send you)
    -Dont forget to write your Serial Number /Where are you from/When did
    you buy it(warranty purpose)/Where did you buy it

  • My colleagues will answer you telling what to do to get be sent a new one

  • They answer normally in 48/72h, if not, write me here and i will check if it went to Spam or we did not receive sometimes the serve just dont let they enter.

  • If possible in English language (they dont understand any other language) :