CHUWI AuBox i9 drivers

Hello! I need help downloading drivers for the mini pc CHUWI AuBox i9. Nothing comes up on the support website when I search using the serial number.

The device was purchased this week at the DNS chain of stores.
Serial number: SAuBoxYZ1H260500113.

You need to contact Chuwi customer service.

How do I do this? Why doesn’t my serial number work on the driver download site?

You ask Saint Google