Chuwi Hi10 Max - N100 - touch screen problem

Windows Tablets Hi10Max
1

Hello,
on my otherwise absolutely perfect Chuwi H10 Max, I have a touchscreen problem that is increasing in frequency of recurrence. In the area of the top usb-c connector and the 3,5mm jack, all of a sudden the touch starts “clicking”. What’s stranger is that after locking and unlocking the tablet, the problem sometimes goes away, but sometimes not.

SN: ZHiMaxHZ1H241001693

Do you have any experience with this kind of problem? Can you please help me?

2

Send this video to service@chuwi.com and when you have the ticket number write here, so i can tell my colleague to talk with tech because its really weird

3

Thank you very much for your reply.

The ticket number is 32652.

4

Update: I sent a video to service@chuwi.com and received a request (32708)

Thank you