Chuwi Minibook keyboard Drivers?

Just got a minibook. Tried to set it up but found the keyboard not working i.e the numerical buttons dont work,. F buttons respond as other characters and the D button doesnt work. I was thinking that this may be a driver issue,. Please correct me if im wrong

hi, can you try to boot into linux (without installation) via USB https://ubuntu.com/tutorials/tutorial-create-a-usb-stick-on-windows#1-overview

if the keyboard will work in linux >> software problem
if the keyboard will not work in linux >> hardware problem

I’m afraid it will be a hardware problem