Displayport not working

I have a Gbox Pro the i3 model and the display port isn’t working the monitor is detected and it shows its name but its marked as inactive and can’t be activated. I also tried getting DP to DVI cable and that doenst even detect a montor. I updated to latest drivers and instaled all intel drrivers aswell though intels driver assist and even got the graphics command cetnter but that didn’t help either.