Hello, I have recently reset my windows 10 on my laptop i don’t have much knowledge about laptops but looking to seek help to do with drivers. I recently had to do a complete clean on my laptop which has removed everything but there is missing drivers. I am looking for some information on how to get these drivers as microsoft says i need to download them through the manufacture of the laptop. I am currently missing the touchpad and sound, if possible could i have some information on how i am able to regain these. I bought the laptop through amazon a few years ago and the serial number is - JGeBkPCY1H220301902.
Thank you in advance, Kasey