Hello I need Herobook pro Drivers I have no sound after installing windows pls help me!
Uninstall audio driver then try this win7_win8_win81_r272 or this Realtek ALC269 Sound Driver | Device Drivers
Your audio device is defined as ESAuDriver, but must be Realtek.
Write to service@chuwi.com, maybe your laptop has a different audio codec.
Or try to find the drivers yourself by the VID and PID code.
I have the exact same problem. I have tried installing the drivers as mentioned above, but no joy.
No reply from Chuwi either…
@Nawid.safi.123 did you find a solution?
No i have not fond the issue
i didn’t get contact from chuwi service pls help me CHUWI X312B
Multimedia Audio problem
same problem here
any found a solution?
Hallo everyone after one week I found the way how to solve it.
Follow this way it works 100% first start windows on safe mode and and turn off windows security if it’s possible and install all driver’s
finish restart your computer everything works good
!
Sir can you give me a Bios file for Herobook pro. My screen is black,
This is for GH116 motherboard. If you have 115 write to service@chuwi.com
GH116.CHUWI.P4M8.B06
Esos controladores no sirven, ya lo intente con todos
Hello all,
After all the struggle I managed to fix it myself. It is actually pretty easy if you know what to do.
I currently have Chuwi HeroBook Pro with Intel Celeron N4020.
NOTE: Your CPU might be different.
Steps to find the drivers:
- Open device manager (Press CTRL+R and write devmgmt.msc and press ENTER)
- Locate missing drivers with yellow exclamation mark
- Double click on the drivers (Small windows should pop up)
- Select Properties (3rd tab)
- Go through every option that your device shows. One of them should show something like
DEVTYPE_{Some number}&VEN_{Some number}&DEV_{Some number}
Copy the VEN and DEV Number to Google as shown in example.
Example:
VEN_8086&DEV_319A
- Find the website that might have the driver (I preffer to use driveridentifier.com)
- Try and download some of the drivers until you succeed.
For me the sound was fixed after I installed Intel ISST and other file named u1si03afcja0.exe
If anyone else wants to try their luck. Here are the files which I used to get every device recognized.
Files are available on mega.nz
NOTE: Those files might not work for you. That was only for my setup.
Please follow the guide to get the drivers you actually need!
for printer driver, you can visit: here
have nice day bosss
This is very helpful! Thank you! But would you be so kind as to provide a step-by-step procedure on how you get every device recognized using these files?
Looking forward to your next helpful message. ![]()
gracias por tu ayuda, no me sirvieron precisamente los controladores que dejaste, pero si me sirvio mucho la pagina que recomendaste y pude ir actualizando controlador por controlador hasta solucionar el problema, ya llevaba varios meses sin poder solucionarlo…
GRACIAS!!!

