Driver TouchPad gemibook (touchpad no working)

Hello, my gemibook touchpad has stopped working. I have deactivated and reactivated the driver, I have uninstalled the last windows Update, but nothing works. Help me please.

Device ID 5BD16EDF-0A7E-4D10-92E8-1650D8D4553F

Product ID 00356-02067-49464-AAOEM

in my settings I can set my pen, Windows Ink. But yet it’s a computer and not a tablet, I believe the update is the tablet one.