New Gemibook - get a " we can’t activate windows because this product key is already in use on another device" error
No new hardware added - set up as it came in the box
Screenshot of error message below
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Hello. I have the same problem on the gemibook I received this morning.
Should I do a complete factory reset ? Is there a recovery disk partition ?
Hello, same issue for me! Can anyone recommend what to do?
OK i found this program, but when i open it, then it asks to enter product key…
Where I’ll find it?
Use ShowKeyPlus or NeoSmart OEMKey or NirSoft ProduKey.
I downloaded & runned ShowKeyPlus, found these keys/info:
Then entered at SLUI 4 window the key found previously at yellow box, where I get the message that this key is already used at another device!!!
Ok, after this error you should have a button “activate by phone”. If this function does not help you either, contact Microsoft support.
Thanks, I’ll try it…
Also found eventually we don’t need to use external tools, we can get the product key from command line:
Windows 10 came preinstalled on my computer, how do I find the product key?
Press Windows key + X
Click Command Prompt (admin)
Enter the following command:
wmic path SoftwareLicensingService get OA3xOriginalProductKey
Hit Enter
The product key will be revealed, copy the product key then enter it
Click Start > Settings > Update & security > Activation > Change the product key then enter the new product key then click Next to Activate
If you are unable to activate Windows 10 after all the above and you are certain you have the correct edition installed, then please attempt phone activation:
