Gemibook -NoCamerasAttached - No microphone

Hi,

My gf’s laptop does not seem to have either camera or microphone installed in device management.

Opening the camera, it shows: NoCamerasAttached. Tried to solve it via troubleshooting but no gains.

Serial Number:

GBookY256G210702847

Bought on Amazon

May I kindly ask your help?

You have driver alerts in Device Manager: yellow triangles.

When I buy the laptop ?

Have you reinstalled Windows ?

Mmmh I will check, I remember not

2022

Never reinstalled, if possible I will avoid that

You can restart in safe mode.
You can boot the computer with a Linux USB drive (do not install) to check if there is sound or if the camera works.