Herobook pro strange sound and shutdown

hi my herobook pro sometimes made a strange sound like a sparkle, and it shutdown.
After, it restart normally . Seemes something like a protection, but it was not overcharged.
Any explanation for this?

Please contact aftersale@chuwi.com

Dear sir! My laptop has exactly the same problem. The correspondence with the support service did not lead to anything. Please tell me if you were able to determine the cause of the breakdown? If yes, please share with me here. Thank you in advance!