Hi10 Pro sometimes power button not working

Windows Tablets Hi10 Pro
1

Hi,

My Hi10 Pro HQ64gLL2170701909 Kernel 3.14.37-x86 64 LI-R517
Android 5.1

Sometimes it does not turn on. I can quickly push the power button or even hold it down for a while and sometimes it comes on and other times not at all.

Is it a problem with the switch or ?

Should it start with a quick push?

When it does start, the battery always has a good charge.

I have not updated anything.

I need to know as at the moment I can’t rely on it ti use it which is a shame ans I really like it.

oz

2

Hello, does the tablet have to keep pressing the power button to use it? After releasing it, it cannot be used normally, will it automatically turn off? thanks

3

Thank you for the offer of help.

No, even if I hold it down it mostly does not start.

I notice the red light is on and sometimes when I quickly click the power button, I get a white battery that shows for a few secs ten goes. There is nothing in the battery, just white, which tells me it maybe needs a charge, yet the last time it started, it showed 57%.

I have change the USB power cable so if it is needing to be charge it may do it now, as I have already had it plugged into the power for many hours with another cable.

4

I was able to get it to start and chose Win 10 this time.

I had it plugged into a good charger.

I got an USB port error as in the image.

I wasn’t able to go anywhere else in software or os.

I changed charger

chuwi win 10 usb error
chuwi win 10 usb error1920×2560 431 KB

and the same and I plugged into computer USB and still the same.