HI10 Xpro Cant remember pin need to factory reset

can not remember pin to get into tablet. need to factory reset.

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In this case, you can only reinstall everything from Zero. If you give me your serial number i will give you the files.

all that is on the case is type:cw1559 there are no serial numbers on the outside of the tablet

would you please make me a picture of the back? or do you still have the box?because cw1559 is not enough for me we have many batch of serial numbers with different software ;(

i need to see the Serial Number. Can you check in the box¿

i did not keep the box.

Then would be hard to give the the files to install if i cant know the Serial Number.Did you buy in Chuwi Store? maybe with the order number i could check which one was sent to you.

i bought through newegg but from the “FROM CHUWI OFFICIAL STORE”

The serial number is written on the sim card tray. This is indicated on the official website.


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Thanks for the tip.


Can you send me files

HEre:
OS

how to:

I’m on the same situation. Here is the serial number that i’ve found on sim card tray. Could you share the files and android flash tudorial please. Thanks in advance.

YH10XpAB20230703478

@talesferreirao

I have the same situation. Here is the serial number that I found on the sim card tray JH10XpAB50240104473. Could you share the files and the Android tudorial firmware, please. Thank you in advance. By the way, I definitely didn’t set any pin code.

I have the same problem as my friend above, I didn’t enter any PIN, and now the tablet is blocked/no access, I’m trying to do the master reset, but I can’t boot it. I ask for help
IME: JH10XpAB50240302998

Estou com o mesmo problema do meu amigo acima, não coloquei nenhum PIN, e agora o tablet se encontra bloqueado/sem acesso, estou tentando fazer o master reset, mas nao consigo da o boot. peço auxilio
IME: JH10XpAB50240302998

@Ibrogim @MESSIAS

Hello. I tried following the instructions from two different computers and tried 3 different cables, but I can’t connect the tablet to ResearchDownload_R25.21.1401. I need help.