HI10 Xpro Cant remember pin need to factory reset

can not remember pin to get into tablet. need to factory reset.

In this case, you can only reinstall everything from Zero. If you give me your serial number i will give you the files.

all that is on the case is type:cw1559 there are no serial numbers on the outside of the tablet

would you please make me a picture of the back? or do you still have the box?because cw1559 is not enough for me we have many batch of serial numbers with different software ;(

i need to see the Serial Number. Can you check in the box¿

i did not keep the box.

Then would be hard to give the the files to install if i cant know the Serial Number.Did you buy in Chuwi Store? maybe with the order number i could check which one was sent to you.

i bought through newegg but from the “FROM CHUWI OFFICIAL STORE”

The serial number is written on the sim card tray. This is indicated on the official website.


1 Like

Thanks for the tip.


Can you send me files

HEre:
OS

how to:

I’m on the same situation. Here is the serial number that i’ve found on sim card tray. Could you share the files and android flash tudorial please. Thanks in advance.

YH10XpAB20230703478

@talesferreirao

I have the same situation. Here is the serial number that I found on the sim card tray JH10XpAB50240104473. Could you share the files and the Android tudorial firmware, please. Thank you in advance. By the way, I definitely didn’t set any pin code.

I have the same problem as my friend above, I didn’t enter any PIN, and now the tablet is blocked/no access, I’m trying to do the master reset, but I can’t boot it. I ask for help
IME: JH10XpAB50240302998

Estou com o mesmo problema do meu amigo acima, não coloquei nenhum PIN, e agora o tablet se encontra bloqueado/sem acesso, estou tentando fazer o master reset, mas nao consigo da o boot. peço auxilio
IME: JH10XpAB50240302998

@Ibrogim @MESSIAS

Hello. I tried following the instructions from two different computers and tried 3 different cables, but I can’t connect the tablet to ResearchDownload_R25.21.1401. I need help.