HiPad XPro T616 "BootLoop" issue

HiPad XPro T616 Android 12

S/N from SIM SLOT
ZHipXpEY00230312386

Ordered it from Amazon MX on the 19th of December 2024

The “bootloop” goes like this:

Tablet restarts → boots back up and everything works from 30 seconds to 2 minutes after I unlock it → restarts again.

If I leave it idle for about 30 minutes without unlocking it and then unlock it the tablet won’t restart again, but it will restart and go into the “bootloop” if I leave it charging, connect it to a pc for USB debugging, using it as a secondary monitor via USB or join a Discord voice call.

Why do I write it like “BootLoop”? The restarts aren’t constant and only happen if the conditions from above are met.

I assume this is a firmware issue so I’m looking to update it and see if it solves this

I could provide a video showcasing the issue since it can be recreated, if it helps

Did you try to reinstall the System?

I have tried but I couldn’t enter flash mode, I’ll follow you guide and will come back to report the results, thanks for providing the vid

Reinstalling the system worked, thanks :smiley:

1 Like

Hello. Tell me the firmware for chuwi hipad xpro, s/n ZHlpXpEY00230307442