I just bought the CHUWI HiPad XPro 2023 tablet, and I’m having a strange problem with the Wi-Fi connection.
The tablet has both SIM (LTE) and Wi-Fi.
Everything works perfectly until the tablet goes into sleep mode or I turn off the screen. When I turn the screen back on, there is no Wi-Fi connection. It’s connected to the network (apparently) but can’t browse or connect any app.
I have to enable airplane mode and disable it to reconnect, and then the Wi-Fi starts working again.
I’ve already contacted the official support, but I haven’t received a response yet.
I have tried restoring the device and tested it with another router, but the issue persists. I understand it might be a software bug/problem, but if anyone has any ideas, I would appreciate it.