Minibook max fan speed

I am having an issue where my fan is running full speed all the time. i checked the temperature and everything is in the low 40C. The fan runs at full speed even when I restart or shutdown. I reinstalled windows but the problem still persists. Any help is appreciated.

my minibook is 8gb+256ssd version with core m 8100y (european version)

Please contact aftersale@chuwi.com.Your equipment needs to be sent to the maintenance point for testing.